Privacy Policy

Privacy Policy of Veritex Holdings

Last Updated: November 2025

At Veritex Holdings, your privacy, trust, and data security are at the core of our operations.
This Privacy Policy outlines how we collect, use, store, and protect your personal and financial information when you use our website, mobile application, and other digital services (collectively, “the Platform”).

By accessing or using Veritex Holdings, you consent to the practices described in this policy. If you do not agree, please discontinue the use of our services.

1. Information We Collect

We collect information to deliver a secure, personalized, and efficient experience. The types of data we collect include:

a. Personal Information

When you register or interact with our platform, we may collect:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Residential or business address

  • Identification documents (e.g., government ID, passport)

  • Payment and banking details

  • Investment preferences and transaction history

b. Technical and Usage Information

  • Device information (browser type, OS, IP address, device identifiers)

  • Log and usage data (login times, clicks, and activity on the platform)

  • Location data (if location sharing is enabled)

  • Cookies and tracking pixels (to improve functionality and security)

c. Third-Party Data

We may receive data from:

  • Payment processors, banking partners, or verification services

  • Marketing affiliates or referral partners

  • Public databases or regulatory authorities

2. How We Use Your Information

Your information is used strictly for legitimate business, operational, and security purposes, including:

  1. To create and manage your account

  2. To verify your identity and comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations

  3. To process deposits, withdrawals, and investment transactions

  4. To personalize your experience and recommend suitable financial opportunities

  5. To provide customer support and respond to inquiries

  6. To send important service updates, notifications, and promotional communications (with your consent)

  7. To prevent fraud, detect suspicious activity, and ensure platform integrity

  8. To analyze performance, improve services, and develop new features

3. Legal Basis for Processing Data

We process your data under the following legal grounds:

  • Consent: When you agree to data collection or marketing communications.

  • Contractual necessity: When processing is required to deliver services or fulfill an agreement with you.

  • Legal obligation: To comply with financial regulations, taxation, or anti-fraud laws.

  • Legitimate interest: For operational improvement, platform security, and fraud prevention.

4. How We Protect Your Information

We employ bank-grade security infrastructure to safeguard all personal and financial information, including:

  • SSL/TLS encryption for data transmission

  • AES-256 encryption for data storage

  • Two-Factor Authentication (2FA) and biometric login (where applicable)

  • Firewall and intrusion detection systems to prevent unauthorized access

  • Regular security audits and penetration testing

  • Limited employee access under strict confidentiality protocols

Despite our best efforts, no digital system is 100% secure. Users are advised to maintain the confidentiality of their login credentials and report any suspicious activity immediately.

5. Data Retention

We retain personal and financial data only for as long as necessary to:

  • Fulfill the purposes stated in this policy

  • Comply with applicable laws and regulations

  • Resolve disputes and enforce agreements

When your data is no longer needed, it is securely deleted, anonymized, or archived in compliance with regulatory standards.

6. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share limited data with:

  • Regulatory and financial authorities (for compliance with law)

  • Payment gateways and banking institutions (to process transactions)

  • Service providers and technology partners (under strict confidentiality)

  • Auditors or legal advisors (where necessary for verification or protection of rights)

All third-party partners are vetted and contractually bound to handle your data securely and only for authorized purposes.

7. International Data Transfers

If you access Veritex Holdings from outside the country where our servers are located, your data may be transferred and processed in other jurisdictions.
We ensure all transfers comply with applicable data protection regulations (including GDPR and NDPR) through standard contractual clauses or equivalent safeguards.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of your personal data.

  • Rectification: Request correction of inaccurate or incomplete information.

  • Erasure: Request deletion of your personal data, where legally permissible.

  • Restriction: Limit how we process your data in certain circumstances.

  • Portability: Request transfer of your data to another service provider.

  • Withdrawal of Consent: Opt-out of marketing or data processing based on consent.

To exercise these rights, contact our Data Protection Officer (DPO) via the contact information below.

9. Cookies and Tracking Technologies

Veritex Holdings uses cookies, tracking pixels, and analytics tools to:

  • Improve user experience

  • Remember user preferences

  • Measure traffic and engagement metrics

  • Enhance security and fraud detection

You may disable cookies in your browser settings, but this may affect platform performance.

10. Communications and Marketing

With your consent, we may send you updates about:

  • New investment opportunities

  • Platform upgrades

  • Educational resources or promotional offers

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or adjusting notification preferences in your account.

11. Children’s Privacy

Our platform is not intended for individuals under the age of 18.
We do not knowingly collect or store personal data from minors. If we discover that we have inadvertently collected such information, we will promptly delete it.

12. Third-Party Links

Our platform may contain links to external websites.
Veritex Holdings is not responsible for the privacy practices or content of third-party platforms. We encourage users to review each site’s privacy policy before interacting.

13. Policy Updates

We may periodically update this Privacy Policy to reflect operational, legal, or technological changes.
Revised policies will be posted with an updated “Last Modified” date, and users may be notified through email or platform notice.

14. Contact Information

For questions, concerns, or requests related to your data or this Privacy Policy, please contact:

Data Protection Officer (DPO)
Veritex Holdings
Email: privacy@veritexcapital.online
Website: www.veritexcapital.online
Address: 


Summary

At Veritex Holdings, protecting your privacy isn’t just a legal obligation — it’s part of our philosophy of trust, transparency, and technological excellence.
We are committed to managing your personal data responsibly, ethically, and securely — ensuring that every interaction with our platform strengthens your confidence in us.